This is the privacy policy of Agence Groom in accordance with the EU General Data Protection Regulation (GDPR). Last modified on January 17, 2022

This website is the exclusive property of Agence Groom. Any reproduction or representation, in whole or in part, of this site by any means whatsoever, without the express authorization of Agence Groom is prohibited and would constitute an infringement punishable by articles L.335-2 et seq. of the Intellectual Property Code.

You can visit our site and learn about our services and products without having to provide us with any personal information.

Responsible for the processing
Agence Groom
641 Avenue des Cévennes
11620Villemoustaussou
France
concierge@agencegroom.com

Contact person
Perrine Dellong
perrine.dellong@agencegroom.com

Name of the register
Register of clients and prospects of Agence Groom.

Legal basis and purpose of the processing of personal data
The legal basis for processing personal data in accordance with the GDPR is the legitimate interest of the controller. Personal data is processed for the performance of the agreement between the controller and the data subject and for the management of the customer relationship. The data is not used for automated decision making or profiling.

The content of the data
Data that may be used includes a name, email address, phone number, and the name, address, and identifying information of the company or organization.

Personal data is retained for as long as the relationship with the customer exists. Personal data may also be retained longer if applicable law or third party contractual obligations require longer retention periods. Data is deleted when the retention period defined above has expired.

Regular data sources
The data stored in the system is obtained from the customer, for example in emails, phone calls, contracts, customer meetings and other instances where the customer submits information.

Regular data transfer and data transfer outside the EU or EEA
The data in the registry is not shared with third parties. The registry and the controller's system are located in the EU, but the controller also has the right to transfer personal data outside the European Union or the European Economic Area in accordance with data protection legislation for the purpose of providing the service.

Data protection principles
The data is technically protected. Access to the data requires adequate rights. Unauthorized access is also prevented by firewalls and technical safeguards. Only designated persons have the right to process and store data. Users are bound by professional secrecy. The information system is securely backed up and can be restored if necessary. Security checks are carried out regularly.

Rights of the data subject
The data subject has the right to check the information concerning him/her in the register. The request must be made in writing to the data controller. The data controller may, if necessary, ask the data subject to prove his/her identity. The controller responds to the request within the time limit set by the GDPR (mainly within one month). The data subject has the right to amend any incorrect information and the right to lodge a complaint regarding the processing of personal data with the supervisory authority.

Personal data collected on the site
The Agence Groom website is not an online store. No personally identifiable information is collected.

Cookies
A cookie is a small, simple file that is sent with pages from this website and stored by your browser on the hard drive of your computer or other device. The information stored in the cookie may be sent back to our servers or to the servers of the relevant third parties on a subsequent visit. The following are the categories of cookies we use:

Technical or functional cookies

We use a cookie to ensure that the website functions correctly and that your preferences as a user are taken into account. By setting this functional cookie, we make your visit easier. Thus, you will not have to accept or reject the use of cookies on each visit.

Marketing/tracking cookies

Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles in order to display advertising or track the user on this website or across multiple websites for similar marketing purposes.

Statistical cookies and analysis

These cookies allow us to establish traffic statistics, analyze your use of the Site and monitor its performance in order to improve its operation.

We use this information to improve our website. Without these cookies, we miss your data. We can't see how you navigate the site and you have to wait even longer to see improvements.

  • Matomo's cookies. Matomo establishes an audience measurement (number of visitors, average duration of visits, pages seen, etc.). The data collected is immediately anonymized, hosted in France, and used only for audience measurement. The raw data is deleted after 13 months, as stipulated by the General Data Protection Regulation (GDPR) and as recommended by the CNIL.

Consent
When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click "Save" you give us permission to use the categories of cookies and extensions you selected in the pop-up window, as described in this cookie policy.

Enable/disable and delete cookies
You can use your web browser to automatically or manually delete cookies. You can also use our cookie settings window. Another option is to change your web browser settings so that you receive a message each time a cookie is set. For more information on these options, refer to the instructions in your browser's Help section.

Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your consent when you revisit our website.

Session storage and local storage
We do not use local or session storage of data in the browser.

Social trackers
This website does not use Google Analytics, Facebook or Twitter SDKs.

Display of content from external platforms
This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this website.

Cloudinary

Cloudinary is a SaaS technology company headquartered in Santa Clara, California, with an office in Israel. The company provides image and video management services in the cloud.

Cloudinary Privacy Policy

Chatra

Roger Wilco LLC (Chatra) based in Arlington, USA is the chat engine we use. This engine is fully compliant with the GDPR.

Chatra GDPR

Chatra Privacy Policy

Contact
If you have any questions about this legal notice, send us an email:

concierge@agencegroom.com